Privacy Policy

GreyBridge Education ("GreyBridge", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your information.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

• Your name and email address when submitting a consultation request
• Your email address and your child's age group when subscribing to our monthly briefing
• Any message or context you choose to include in contact forms

Information collected automatically

• Basic usage data such as pages visited and time spent on site
• Device and browser type for technical compatibility purposes
• Approximate location based on IP address

2. How We Use Your Information

We use the information we collect solely to:

• Respond to your consultation requests and schedule introductory conversations
• Send you our monthly education briefing if you have subscribed
• Improve our website and services based on usage patterns
• Communicate with you about our programmes and updates relevant to your enquiry

We do not use your data for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Service providers — such as form processing tools (Formspree) and email platforms — who help us operate our services. These providers are contractually bound to handle your data securely and only for the purposes we specify.
• Legal authorities — if required by applicable law, regulation, or legal process.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy. Consultation enquiries are kept for up to 24 months. Briefing subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent at any time (including unsubscribing from our briefing)
• Object to or restrict certain types of processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

6. Cookies

Our website may use essential cookies to ensure basic functionality. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and notify visitors accordingly.

7. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data transmitted through our forms is encrypted in transit. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are directed at parents and guardians, not children directly. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: